FAQ

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Where are the different locations of MLV Accounting?

The main office is located at Suite 18, 1330 Ferntree Gully Rd, Scoresby, Victoria 3179. Other branches are located in:

Cairnlea, Melbourne CBD, South Morang & Dandenong South Office

We also have directions on our Contact Us page  or you can use the power of Google to give you directions.How can I make a payment for the service?

Do I need to pre-book my Tax Appointment?

It is strongly recommended you take advantage of our online booking system.

By pre-booking online, you:

  • can choose the date and time that you’re most available.
  • are guaranteed a confirmed appointment
  • will let you plan ahead and prepare beforehand the documents needed

You can also pre-book by phone, simply call 1300 50 90 25

What are the requirements to prepare to process my Tax Return through MLV?

You can download the Tax Return Checklist from this link:

Tax Return Checklist downloadable form

What are the requirements to prepare to do my Business Activity Statements with MLV?

You can download the Tax Return Checklist from this link:

Tax Return Checklist downloadable form

Can I reschedule or cancel my booking?

You can cancel or reschedule your booking by calling our hotline at 1300 50 90 25 press option 7 to speak to the operator.

What are the operating hours of MLV?

We are open 7 days a week except on Public Holidays from 10:00 AM to 6:00 PM.

Note: If you are concern with one of our branches and would like to confirm the operating hours, please call us at 1300 50 90 25 as we are always updating our schedules due to the current government restrictions.

Can I process a Tax Return when I just worked for less than a year?

Yes, you can. Click the link below to secure your appointment

https://linktr.ee/mlvaccounting

Can I request MLV to do my Tax Return even if I’m not physically in Melbourne, Victoria?

Yes, you can still process your Tax Return with MLV Accounting though you are not currently in Melbourne, Victoria as of the moment.

How do I cancel my booking?

You can cancel your booking 48 hrs prior to the set appointment without any penalties. Call us at 1300 50 90 25 option 7 to speak to the operator and to provide you additional information and option.

Would I still pay for the service even If I’m not happy with the Tax Return result?

Here at MLV Accounting, we always make sure to provide good quality service and we strive to meet our Clients expectations and yes payment will be required as professional service will be rendered.

Also, MLV Accounting has been in the business for 20 years now and over the years, we are more knowledgeable now in handling different types of clients and situations and as a result, we know how to make our clients happy with the services we offer.

Does MLV Accounting do Work Cover?

MLV Accounting over the years has helped other businesses rise above and thrive from toughest situations by helping them manage their finances and business strategies.

We are happy to say that we have third-party connections to assist with your Work Cover.

How can I have my ID’s Certified True copy with MLV?

You can email us at clientsupport@mlvaccounting.com.au for your questions on how to have your ID’s be Certified True Copy. Alternatively, you may reach us by calling 1300 50 90 25 for more information.

Can I process my JobKeeper payments with MLV?

Yes, we can help you process your JobKeeper payments.

Email us at clientsupport@mlvaccounting.com.au or call us at 1300 50 90 25 for more info.